Llooppr: A Turnkey Loyalty Solution

"Mobile apps are still underrated assets in loyalty programs because their technological potential is rarely realized," says David A. Hamel, VP of Strategy, CX, and Design at nventive. What we have observed is that they are filled with information, making it difficult to distinguish exceptional offers from noise. They are often not engaging enough and do not generate sufficient customer engagement. Many apps, including some of the most recognized in the industry, could improve their performance by incorporating more native mobile features into their user flows.

If your loyalty program is not already supported by a mobile app, you might be missing valuable touchpoints with your customers who use their phones daily. A recent survey indicates that consumers prefer to interact with loyalty programs via mobile when shopping online (72% of respondents) or in-store (63%). This choice surpasses email (47%) and computer (35%).

Being present on mobile is the first step. Encouraging users to open the app repeatedly is the main challenge. Supported by the right technological accelerators, your loyalty app can significantly increase customer engagement and loyalty.

This is where Llooppr comes in.

Llooppr is a fully customizable white-label app that allows retail businesses to efficiently digitize their existing loyalty programs. It enables your company to launch a loyalty mobile app of the caliber of a bespoke solution at a fraction of the cost, with a much faster time to market.

"Retail giants obviously have the means to develop a bespoke product in-house. There was a need for a premium-level product on the market that any player in the industry can afford," explains David A. Hamel. Who is Llooppr for? Any company with a well-thought-out, evergreen, perpetual, and simple loyalty program that Llooppr could enhance with powerful transactional and engagement features.

Publish personalized offers regularly, inform your members when they will be available through push notifications, display progress, status, discounts, or accumulated points to continuously motivate your members, and make the digital card accessible at all times. With the data collected (active users, profile information, actions, and intentions), you can easily track your members' interest and engagement on multiple points and continuously optimize your program.

You get an app with an unmatched quality-price ratio designed according to best mobile usability practices, supporting and enhancing your brand image. By offering an engagement-focused experience, your users become ambassadors, increasing your brand awareness and loyalty. Canadians subscribe to an average of 14 programs but only use half of them. A quality mobile app ensures a strong position in an increasingly competitive market.

Your customers benefit from quick access to your advantages and essentials through a quality interface that reflects your brand, ensuring they better understand your loyalty program and feel valued by your brand.

Developed by our experts in mobile engagement, Llooppr seamlessly integrates with your existing program and points system to digitize and energize them. The platform also offers companies continuous evolution capabilities through proactive maintenance and support services. You can strengthen your loyalty strategies while having the flexibility to personalize them when needed.

To ensure your users do not miss anything and complete the predefined user journey actions, Llooppr consolidates information into a simple, intuitive user interface personalized to your brand and highlighting your essential features and offers.

The app integrates advanced gamification techniques, proven to capture and maintain user interest. For example, displaying reward milestones in Llooppr is designed to congratulate and celebrate members' achievements to motivate them to continue participating and reach the next level. These mechanics transform routine interactions into engaging and entertaining experiences that demand to be revisited repeatedly.

Additionally, Llooppr leverages native mobile operating system features such as push notifications, geolocation, haptic feedback, or biometrics to enhance the user experience. These technological accelerators allow you to maintain a smooth two-way relationship with your members through the app for every action and transaction.

Llooppr offers a more accessible development alternative by providing a tested and optimized turnkey platform that allows you to quickly deploy a loyalty app with predictable costs.

The app can be adapted to your company's visual identity by applying your specific colors, logos, and fonts, and integrating your loyalty mechanics such as offers based on transaction history or bonus point promotions. Across the wide range of possible features, you can customize or even disable certain options for an experience that reflects your brand.

Llooppr redefines digital loyalty solutions in the retail sector with a user-friendly design, easy integration, and cost-effective customization options. This turnkey application development formula improves loyalty programs and enriches the customer experience, strengthening the ties between your brand and your customers.

Launching a mobile loyalty app can be simple and quick. Curious to see if Llooppr is the solution for your business model? Schedule a meeting with our experts!