mobile application

VCA applications

Revolutionizing pet healthcare for veterinarians and pet owners

THE CHALLENGE

A leader in its field, VCA strives to provide the highest-quality pet health care network across Canada and the United States with 750 veterinary hospitals and 14,000 pet care providers who see more than 5 million pets annually. VCA asked us to partner with them to revolutionize the pet health care industry by integrating technology that would permit a seamless flow of information to be shared among veterinarians, technicians and pet owners.

OUR SOLUTION

Partnered with VCA for over 5 years, nventive has developed and maintained 4 evolving applications that complement each other.

VCA MYSCHEDULE

MySchedule is a tablet application that displays a calendar overview of the veterinarian’s workday. Veterinarians can check their upcoming or past appointments, easily access patient details ranging from behaviour to complete medical history, schedule tasks and set follow-up reminders.

VCA RETRIEVER

Retriever is an iPad application that enables staff members to efficiently onboard pet owners when they check in at the clinic and to update pets files directly onto tablets. With this application, pet owners can also settle invoices via PayPal and schedule follow-up appointments.

VCA MESSENGER

Messenger is an iOS and Android mobile app that lets veterinarians and technician staff communicate conveniently with pet owners while their pets are in the care of VCA hospitals. The app displays chat history and makes it possible to upload and edit photos and videos.

MY VCA

My VCA is an iOS and Android app that gives pet owners easy access to their pet’s medical information and appointment booking flow. They can also set reminders for administering medication and can be used to chat with an on-call veterinarian for advice on emergency care.

THE RESULTS

By seamlessly providing health care providers and pet owners with relevant information, this family of apps has significantly increased employee productivity, quality of care and customer satisfaction. Engagement between care providers and customers has also increased.

Proofs of concept and frequent iterations have enabled us to manage the complexities of integrating with internal and external systems, and paved the way for an aggressive time-to-market of new, relevant features.